**Last Updated: November 9, 2026**
Welcome to **Leslie Ice Dyes LLC**. Please read these Terms and Conditions (“Terms”) carefully before using our website and purchasing our handcrafted apparel. By accessing our site or placing an order, you agree to be bound by these Terms.
1. Business Information & Jurisdiction
Leslie Ice Dyes LLC is a small, handcrafted apparel business operating out of **Portland, Oregon**. These Terms and your relationship with Leslie Ice Dyes LLC shall be governed by, and construed in accordance with, the laws of the **State of Oregon**, without regard to conflict of law principles. Any legal actions, disputes, or proceedings arising out of or relating to these Terms must be brought exclusively in the state or federal courts located in **Multnomah County, Oregon**.
2. Handcrafted & Unique Item Policy (WYSIWYG)
**What You See Is What You Get (WYSIWYG):** Because ice-dyeing is a highly specialized, manual, and artistic process, every single piece we make is entirely unique. **Each item pictured in an individual listing is the exact, specific item you will receive.** We do not use “sample stock photos” for mass production.
**Artistic Variation:** By purchasing, you acknowledge that color shifting, pigment splitting, bleeding, and natural pattern distributions are intentional characteristics of the ice-dyeing process and are features of handmade art, not manufacturing defects.
**Photographic Accuracy & Technique**: Each item is shot in RAW format using natural lighting with HDR disabled to prevent artificial color distortion. Camera contrast is manually adjusted on-site against a full-brightness screen to match the physical product as closely as possible. However, because different user screens, mobile devices, and monitors display color and brightness differently, slight variations in shade, saturation, or illumination may occur between your screen and the physical product.
3. Strict “All Sales Final” Policy
Due to the custom, one-of-a-kind nature of these handcrafted products:
**ALL SALES ARE FINAL.**
* We do not accept returns, refunds, cancellations, or exchanges under any circumstances.
* Please review product descriptions, measurements, and care instructions carefully prior to finalizing your checkout.
4. Domestic-Only Shipping & Delivery Liability
**Territory Limits:** Leslie Ice Dyes LLC ships strictly **within the United States**. We do not ship internationally, nor do we fulfill orders addressed to international freight forwarding services.
**Risk of Loss:** All items are shipped via third-party commercial carriers (e.g., USPS, UPS). Risk of loss and title for the items pass to you, the buyer, the moment we hand the package over to the shipping carrier. Leslie Ice Dyes LLC is not legally responsible for transit delays, lost packages, or mail theft once the tracking status shows acceptance by the carrier.
5. Garment Care and Maintenance
To preserve the color vibrancy and artistic integrity of your ice-dyed clothing, you must strictly follow these care guidelines:
**Machine-wash cold** (ideally with like colors or separately for the first few washes).
**Hang dry only.** Do not tumble dry.
Leslie Ice Dyes LLC is not responsible for any fading, bleeding, shrinking, or damage that occurs due to improper washing, drying, or handling after delivery.
6. Intellectual Property
All website content, including brand logos, clothing designs, graphics, text, and product photography, is the exclusive intellectual property of Leslie Ice Dyes LLC. You may not copy, reproduce, distribute, or exploit any content without our express prior written consent.
7. Contact Information
For questions regarding these Terms, please contact us at:
**Email:** [email protected]
**Location:** Portland, Oregon, USA
8. Customer Reviews and Feedback
By placing an order on our website, you agree that we may send you an automated email invitation to review the products or services you purchased. These review reminders are sent via an external service, CusRev (Customer Reviews), to collect authentic and independently verified feedback. You are under no obligation to complete the review, and you may opt out of receiving future review invitations at any time by submitting a request via email to [email protected]. For more information, please consult the CusRev Terms and Conditions.